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Privacy Policy

Last updated: April 2026

Bloom Within Counseling, PLLC (“Bloom Within Counseling,” “we,” “us,” or “our”) operates the website located at bloom-within-counseling.com (the “Site”). This Privacy Policy explains how we collect, use, and protect information when you visit our Site.

By using this Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

1. Information We Collect

Information You Provide Voluntarily

We may collect personal information that you voluntarily submit through contact forms, appointment request forms, or email inquiries. This may include your name, email address, phone number, and any other information you choose to share in the body of a message.

Important: The contact form on this website is not a HIPAA-secure channel and should not be used to submit sensitive health information. To schedule a session or communicate protected health information, please use the secure scheduling link or contact us by phone.

Information Collected Automatically

When you visit the Site, certain information may be collected automatically through cookies and standard web analytics tools, including:

  • Your IP address and general geographic location
  • Browser type and operating system
  • Pages visited and time spent on each page
  • Referring website or search terms used to find the Site

This information is used in aggregate to understand how visitors use the Site and to improve its content and performance. It is not used to identify individual visitors.

2. How We Use Your Information

Information you submit through this Site may be used to:

  • Respond to your inquiry or session request
  • Schedule and confirm appointments
  • Provide information about services offered by Bloom Within Counseling
  • Improve the content and functionality of the Site

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies

This Site may use cookies — small text files stored on your device — to improve your browsing experience and gather analytics data. You can instruct your browser to refuse cookies or to alert you when cookies are being sent. Note that some parts of the Site may not function properly if cookies are disabled.

4. Third-Party Services

This Site may use third-party tools and services, including but not limited to:

  • Google Analytics — for website traffic analysis. Google’s privacy policy is available at policies.google.com/privacy.
  • Scheduling platforms — appointment requests are processed through a third-party scheduling system. That platform’s own privacy and security practices govern any information submitted through the scheduling link.
  • Review widgets — this Site may display third-party review content (e.g., Google Reviews). These services operate under their own privacy policies.

We are not responsible for the privacy practices of third-party services. We encourage you to review their policies directly.

5. HIPAA and Clinical Privacy

This Privacy Policy governs information collected through this website only. It does not govern the collection, use, or disclosure of protected health information (PHI) in the context of a therapeutic relationship. PHI is governed separately by the Health Insurance Portability and Accountability Act (HIPAA) and by the Notice of Privacy Practices provided to clients at intake.

If you are a current or prospective client with questions about the privacy of your clinical information, please contact us directly at melanieburns@bloom-within-counseling.com or (254) 390-9243.

6. Data Security

We take reasonable precautions to protect information submitted through this Site from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of any information transmitted to or from this Site.

7. Children’s Privacy

This Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13 through this website. If you believe a child under 13 has submitted personal information through this Site, please contact us so we can remove it.

8. External Links

This Site may contain links to external websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.

9. Your Choices

If you have submitted personal information through this Site and would like to request that it be removed from our records, please contact us at melanieburns@bloom-within-counseling.com. We will honor reasonable requests to the extent permitted by law and applicable record-keeping obligations.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the “Last updated” date at the top of this page will be revised. Continued use of the Site following any changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

11. Contact

If you have questions or concerns about this Privacy Policy, please contact us: